Frequently Asked Questions
Q1: What is your minimum order quantity (MOQ)?
A: The minimum order quantity is one complete set.
Q2: Are you a trading company or a manufacturer?
A: We are a professional manufacturer with our own dedicated production facility in China.
Q3: What are your terms of payment?
A: Our standard terms are a 30% TT deposit, with the remaining balance due before shipping.
Q4: Can you provide samples for testing?
A: Yes, we can supply sample orders for quality testing and verification.
Q5: What is the estimated delivery time?
A: Sample orders typically take 3-5 days. Mass production orders usually range from 15-25 days depending on the quantity.
Q6: Is the installation of the solar system easy?
A: Yes, it is designed for ease of use. We provide detailed installation drawings and user manuals, and offer technical support via video calls.
ApexSun Solar
