What is your minimum order quantity?
Our minimum order quantity is one set. (Note: "one set" refers to the complete unit as defined in our specification sheet.)
What are your payment terms?
We require 30% T/T (telegraphic transfer) as a deposit. The remaining 70% balance should be paid before shipment.
Can you provide samples for testing?
Yes, we can supply a sample order for testing and evaluation purposes.
What is your typical delivery lead time?
For sample orders, we typically deliver within 3–5 days. For mass production, the lead time is usually 15–25 days, depending on the order quantity.
Is the system installation easy to handle?
Yes. We provide detailed installation drawings and a user manual. You can also have a video call with our technical team for real-time guidance.
Do you offer product customization?
Yes, we can customize the logo, color, size, and other technical aspects according to your specific requirements.