Frequently Asked Questions
1. What are your main products?
We specialize in PVC, TPO, and EPDM roof membranes, EPDM pond liners, and all necessary accessories such as screws, plates, termination bars, corners, and flashing tapes.
2. What is your experience in international trade?
Since 2016, our products have been exported to 53 countries. We maintain long-term partnerships with over 15 major global distributors and have achieved over 40% annual growth for five consecutive years.
3. What is your Minimum Order Quantity (MOQ)?
For standard products, the MOQ is 200 square meters for trial orders. For bulk orders, the quantity is usually not less than 2500 square meters, but can be negotiated.
4. What is the typical delivery time?
For bulk production, the delivery time for a 40ft container is approximately 7 days, depending on the current order situation and stock levels.
5. Do you offer customization or OEM/ODM services?
Yes, we can customize brand logos, product colors, technical specifications, and provide tailored packaging solutions to meet specific client requirements.
6. What kind of after-sales support do you provide?
We offer technical support videos, detailed installation documents, 24/7 online customer service, and video consultations when required for complex projects.
ApexSun Solar
